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Delete your account.

You can delete your Chale account in the app or ask us by email.

In the app

Open Settings → You → Delete account and follow the confirmation steps.

Without the app

Email chale@wms.africa with the subject “Delete my Chale account”. We will verify that it belongs to you and complete deletion within 30 days. Do not send passwords, passkey recovery details or payment PINs.

What is removed

Your chats, reminders, files, memories, Google connections and their saved data, sign-in sessions and your Chale browser are deleted. Your single-use invitation code remains used.

Deletion removes data from your active account. Backup copies may remain until they expire.

Deleting Chale’s account does not delete your Google account or the original emails, events and contacts held by Google or your phone.

Just want to disconnect something?

Open Settings → Connectors to turn off a connection. For Google connections, this also revokes access and deletes the copies Chale kept. See the Google user data section for details.