Who works with Chale.
Last changed 6 October 2026
This page lists the companies that handle your information for Chale today: who they are, what they receive, where they work and how long they keep it. The first two lists are companies that work for Chale, and the privacy policy sets the rules every one of them must follow. The last list is companies you deal with through Chale, whose own terms apply. When this page changes, we date the change at the bottom.
AI providers (work for Chale)
| Role | Provider | What it receives | Where | Keeps it / trains on it |
|---|
| Replies and background work | Google (Gemini API) | What a reply or background job needs (privacy policy section 3) | Google’s data centres worldwide | Zero data retention; no training |
| Web search for replies | Google (Search grounding in the Gemini API) | Search words Chale writes | Google’s data centres worldwide | Zero data retention; no training |
| Reading replies aloud | Google (Gemini speech) | The text of the reply | Google’s data centres worldwide | Zero data retention; no training |
| Hearing you in Talk | xAI (Grok speech-to-text) | Your recording and a short list of names, places and your town | United States | Zero data retention; no training |
| Pictures | Google (Gemini image) | Your description, and the photo if you’re editing one | Google’s data centres worldwide | Zero data retention; no training |
| Pictures | Meta (Muse Image) | The same | United States | Zero data retention; no training |
Other services (work for Chale)
| Role | Provider | What it receives | Where | Notes |
|---|
| Hosting and backups | DigitalOcean | Everything Chale stores | London, UK | Backups kept 7 days |
| Network, Chale’s mail, app updates | Cloudflare | All traffic, including the rough location of web visitors; Chale’s mail; encrypted backups (Western Europe, 30 days) | Worldwide network | |
| News for your feed | Brave Search | Names of your interests | United States | Chale doesn’t send your account with them |
| News for your feed (second source) | SerpApi | The same | United States | The same |
| Weather | Apple WeatherKit, Google Weather | The centre of an area about 11 km across | United States; Google’s data centres worldwide | At most once an hour per town |
| Chale’s computer and code sandboxes | E2B | Files and work on your computer; a code, not your account | United States | Sandboxes gone within 3 minutes |
| Notifications | Expo, Apple (APNs), Google (FCM) | Device token and the notification text | United States | |
| Payments, refunds, name checks and SMS codes | Hubtel | Your MoMo number and network, amount, bill details, the number you send money to, the SMS code | Ghana | |
| App analytics | Google Analytics for Firebase; Google Analytics (web, only if you allow it) | Screens and three kinds of events, never content; app-install ID, device, approximate location | United States | Off in Settings → Privacy; web cookies last 6 months |
Companies you deal with through Chale (their own terms apply)
| Role | Company | What it receives | Where |
|---|
| Tickets | mgTix | Searches; on order: name, Chale email, verified MoMo number | UK (Google Cloud, London) |
Switched off
| Provider | What it did | Since |
|---|
| GhanaNLP (Khaya) | Talk in Twi, Fante, Ga, Ewe and Dagbani | 4 October 2026 |
Changes to this list
- 6 October 2026: page published.
- 4 October 2026: local-language voice (GhanaNLP Khaya) switched off. Talk is English only.
